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Dr. Shweta Upamanyu

Assistant Professor (Selection Grade)

Department of Hotel Management School of Hospitality and Tourism Management

CURRENT ACADEMIC ROLE & RESPONSIBILITIES

    Dr. Shweta Upamanyu is Assistant Professor (Selection Grade) in the Department of Hotel Management at Faculty of Management, MUJ.

    She:

    • Plans, organises manpower analysis for the department.
    • Conducts Board of Studies.
    • Takes care of practical workshops for students.
    • Trains students on on-the-job training.

 

SUBJECTS CURRENTLY TEACHING

Subject Subject code Semester
Front Office Operations – I HM 1104 I semester
Front Office Operations Lab – I HM 1304 I semester
Front Office Operations – II HM 1204 II semester
Corporate Grooming & Etiquette HA 1205 II semester
Hotel Information System HM 1207 II semester
Front Office Operations Lab- II HA1234 II semester
Front Office Management HA1304 III semester
Front Office Management Lab HA1334 III semester
Hospitality Human Resource Management HA1404 IV semester

ACADEMIC QUALIFICATIONS

Degree Specialisation Institute Year of passing
MBA Hospitality Management IIBMS, Bangalore 2011

Experience

Institution / Organisation Designation Role Tenure
Manipal University Jaipur Assistant Professor and Department Coordinator Student Activities, Lectures, Admissions Counselling, Internships 2 years
Rai Foundation Behror, Rajasthan Senior Lecturer and Training and Placement Head Department Head, Lectures, Conducting Field Visits, Training & Placement 3 years

AREAS OF INTEREST, EXPERTISE AND RESEARCH

Area of Interest

Front Office Operations, Housekeeping Operations, Soft Skills

Area of Expertise

Telephone Operators, In-Room Cleaning , Front Desk, Grooming, Etiquette, Personality Development

Professional Affiliations & Contributions

  • Member of Indian Society for Training and Development, New Delhi

Seminar/ Workshop/FDP attended:

  • HR Conclave – Make in India: A Paradigm Shift in People Management by TAPMI School of Business, Jaipur on 31st August 2015
  • National Workshop on Business Research Methods and its applications using Statistical Software organized by TAPMI School of Business, Jaipur from 22nd – 26th July 2014
  • Faculty Development Programme on Pedagogic and Personal Effectiveness Workshop organized by the Manipal Center for Professional and Personal Development (MCPD) from 27th – 29th May 2014

Publications:

Conferences:

  •  Paper presented in National Conference sponsored by UGC on Emerging Trends and Challenges in Management at JNV University Jodhpur, titled “Performance Management System – an innovative HR practice to restrict attrition” (Feb 2015)

  Journals:

  • “Managing Attrition through HR System in Hotel Industry” published in International Journal of Multidisciplinary Approach and Studies, vol(1) issue(6), 2014
  •  “Using a Performance Management System to Restrict Employee Attrition [The Case of Indian Hotel Industry]” published in Journal of Advanced Research in HR & Organizational Management, Vol 2, No 1&2 (2015)

 

Work Experience

Organisation Role Tenure
ITC Sheraton Rajputana, Jaipur, Rajasthan Industrial Trainee 6 months
Ramada Plaza, New Delhi Front Office Assistant 6 months