Teaching Faculties
Dr. Sonal Sidana
Assistant Professor Department of Business Administration
- sonal.sidana@jaipur.manipal.edu
- 9799622331
- PHD, MANIPAL UNIVERSITY JAIPUR,2018
- MBA, MAHRISHI DAYANAND UNIVERSITY ROHTAK,2004
- B.A., UNIVERSITY OF RAJASTHAN,2001
- Young Teacher Award, Reserch award, Stnding Ovation award.
- Placement & Internship Coordinator
- ISTD
- Krishna, A., Dangayach, G. S., & Sharma, S. (2014). Service recovery paradox: the success parameters. Global Business Review, 15(2), 263-277.
- Krishna, A., Lazarus, D., Sharma, S., & Dangayach, G. S. (2012). Service recovery system gaps. International Journal of Sciences: Basic and Applied Research (IJSBAR), 6(1), 48-57.
- Sidana, S., & Mishra, S. (2022). A STUDY OF SERVICE FAILURES AND RECOVERY IN RETAIL BANKING & ITS PSYCHOLOGICAL IMPACT ON EMPLOYEES'PERFORMANCE. NeuroQuantology, 20(12), 2283.
- Rathore, B., & Sidana, S. (2023). Analysis of Krishi Vigyan Kendra Vocational Training Programmes for Developing Self-Employment In Rural Youth. Academy of Marketing Studies Journal, 27(6).
- Sidana, S., & Mishra, S. (2022). A STUDY OF SERVICE FAILURES AND RECOVERY IN RETAIL BANKING & ITS PSYCHOLOGICAL IMPACT ON EMPLOYEES'PERFORMANCE. NeuroQuantology, 20(12), 2283.
