Tips for Success in Hotel Management

The hospitality industry is among the most in-demand sectors in India, with indicators suggesting its movement towards the Goldilocks Zone.

For those who don't know, the Goldilocks Zone is an astronomical term that means a 'perfectly placed' celestial body that can inhabit life. For an industry or economy, it refers to a stable, measured, sustainable growth.

According to Statista, the number of hotel rooms in India stood around 1.65 lakh in 2023 and is projected to reach two lakhs by 2027. Indian branded and organised hotel industry closed with 66.1 % occupancy in 2022-2023 FY. It is the second highest in a decade with a RevPAR (Revenue Per Available Room) of Rs. 4,537 and ADR (Average Daily Rate) of Rs. 6,869.

National and International hospitality players are either expanding or arriving in India. Hotel management colleges and training centres are coming up in Tier II and III cities along with existing infra in Metro cities. Expansion of the hospitality industry generating employment and top universities in India like Manipal University Jaipur grooming industry-ready hotel management professionals.

A degree from one of the best universities in Rajasthan helps to bag a lucrative offer. However, you require practical skills, stellar communication skills, and more to thrive and grow. In this passage, we will explore crucial tips for success in the hospitality industry with a Bachelor of Hotel Management and Catering Technology.

9 Tips for Successful Hotel Management

Here are crucial tips for future hotel managers and hospitality professionals. Refer to the tips for a successful hotel management career. We suggest exploring Manipal University, Jaipur, one of the best universities for Bachelor of Hotel Management in Jaipur, for learners' centred pedagogy that prepares future-ready professionals.

1) Combination of Soft and Hard Skills

Students pursuing a Bachelor of Hotel Management and Catering Technology should develop a balanced combination of hard and soft skills. As they say, "Hard skills get you an interview; soft skills get you a job." Big hospitality players prefer a firm grasp of technical stuff and an excellent knack for people management.

A combination of soft and hard skills prepares you for operational challenges and makes you an able leader to begin your venture.

2) Team Mentality

Hotel management is a team effort. Various stakeholders are involved in providing a hospitable environment for guests, from the entrance to the room to the check-out. In the digital era, hotel booking, customer care, transport arrangements, lost & found, etc., have become crucial parts of a comprehensive guest experience. It calls for a team mentality.

As a hotel management professional, you should maintain following rules to encourage a thriving and productive team;

• Clear communication
• Polite conflict resolution
• Adherence to hotel policies
• Helping staff and employees
• Be easily reachable and provide service beyond guests

Working in a team improves productivity; resolves conflict smoothly, knits friendly relationships, and team vibes go beyond jobs and hotel premises.

3) Groom and Leverage Event Leads

Over the last few years, events (corporate and social) have grown into a significant revenue generator for the hospitality industry. Hotels and resorts have become favourite spots for corporate events like brand launches, dealers'/distributors' meetings, sales meetings, conferences, etc and social events like weddings, religious ceremonies, birthdays etc.

Graduates with a Bachelor of Hotel Management in Jaipur can use the following tips to generate and convert event leads for the hotel's business. Generating business is also a crucial responsibility of a hotel manager.

• Social Media Campaigns
• SMS Campaigns
• Personal Phone Calls
• Remarketing Ads

Be prompt in responding to queries and convert them into business. Quick response is the key in this cut-throat competition of the hospitality industry.

4) Leverage Social Media

Social media provides scale and results. As a manager or hospitality professional, you must know ways to leverage different social media channels to promote your products, services, events and more. It is affordable, effective and can target specific audiences for better ROI (returns on investment).

5) Communication Skills

Communication skills are crucial for all jobs, especially in the hospitality sector. The guest experience, the basis of a successful hotel management career, depends upon effective communication skills. It includes written and verbal communication. Graduates with a Bachelor of Hotel Management and Catering Technology from one of the best universities in Rajasthan-Manipal University, Jaipur, prepare you with industry-ready communication skills through experiential activities, summits, conferences, interactive guest lectures, etc.

6) Stay on the Top of Trends

The hospitality industry needs adjustments with the changing times. You should renovate, decorate and offer services that attract all age groups, religions and beliefs. Hospitality professionals should monitor recent trends and incorporate them into services to enhance guests' experience while attending events.

7) Hire Smart

Employees are the lifeline of an organisation. You might be required to hire your team as a hotel manager or senior hospitality professional. Hire team members who are loyal, dedicated, and skilled with hard and soft skills.

Also, as a manager, you might be required to manage employee scheduling, such as full-time, part-time, night shift, day shift, and more. Study Bachelor of Hotel Management in Rajasthan at Manipal University Jaipur and learn the essential qualities you should develop within yourself and your employees.

8) Follow A Standard Operating Procedure

SOP makes the hotel management organised, faster and more efficient. Work on creating and implementing standard operating procedures with proper attention to their functioning.

9) Feedback Culture

As a fresh employee in the hospitality industry, always stay open to criticism. You should be available to criticism, take it positively, and improvise it with your best efforts.

Bachelor of Hotel Management in Rajasthan- Manipal University, Jaipur

These are crucial tips for success in a hotel management career. Explore and enrol for a quality Bachelor of Hotel Management program at MUJ. It is a four-year course with a focus on grooming industry-ready hospitality management skills and competencies in the students. Students gain real-life experience through short and long-term industrial experiences at renowned hotels. The Dept. of Hotel Management at Manipal University, Jaipur, has seven dedicated labs with proper and updated tools and equipment for providing an enriching learning experience.